Where are you located?

We are located on a 30 acre retreat-like setting at the mouth of the Yakima River Canyon.

Go to our contact page to find us!

Do you take insurance?

Yes.  We work with most all major insurance companies.  We also have dedicated staff that works to maximize your benefits.  Many treatment centers will not provide these services and leave the difficult task of dealing with the insurance companies up to the patient and family.

How long are your programs?

Treatment length is based on the individual need of the patient.  Many patients will stay for longer periods of time, especially youth. Please call for further information on length of stay.

What are your success rates?

Sundown measures many aspects of the treatment process and success.  We conduct multiple internal surveys and use external partners to examine our practices.   Sundown is also participating in a national outcomes project to help us benchmark with other providers.

Sundown M Ranch outcomes have historically shown our programs to be effective and efficient with high levels of customer satisfaction being reported by our patients.

How is the family involved?

Sundown M Ranch provides a 3 day family program.  Family members stay on campus in our family annex and have a schedule that is specific to the family program.   This is a very important part of the treatment process and highly recommended for all patients that come to treatment.

Dual Capable?

We are a dual capable facility.  Meaning that we are able to provide treatment for most patients with co-occurring mental health issues.  The appropriateness of our program will be assessed by an admissions specialist.

Is my privacy protected?

Sundown M Ranch is committed to each patient’s confidentiality is ensured by our legal responsibility as mandated by state and federal law (including 42 CFR Part 2). Each staff member is dedicated to upholding these standards in all communications and records. Staff, patients, family members, and visitors all sign a confidentiality statement and agree to keep all knowledge or information of Sundown M Ranch staff, patients, and family members confidential at all times. We go to great lengths to protect the anonymity of everyone who enters Sundown M Ranch.

Can I make phone calls, receive mail, have visitors?

Patients are not allowed to have visitors or place phone calls until the 6th day of treatment.
Phone Calls
  1. Cell Phones are not allowed.
  2. Patients are on blackout until their 6th day of treatment. Once off of blackout they are able to use the phone.
  3. Phones are open from 6AM to 8AM and then 4PM to 11PM
Visiting
  1. Visitors are required to sign a confidentiality agreement upon arrival.
  2. Visiting is allowed from 12:30PM to 5PM on Saturdays, Sundays, and approved holidays. Visitors arriving at any other time will be asked to leave the premises.
  3. Visitors are required to  attend the 1PM lecture and the 2PM film.
  4. Please do not bring food and beverages.
  5. Pets are not allowed.
  6. Nicotine use is permitted in designated areas only.
Email
  1.  Patients are not able to send or receive email. Our email is used for administrative purposes only.

 

Mail
  1. The initial blackout period does not apply to mail.
  2. Packages/large envelopes are opened with a staff member present.
  3. Please do not send food or beverages.