Frequently Asked Questions

Where are you located?

We are located on a 30 acre retreat like setting at the mouth of the Yakima River Canyon. Go to our contact page to find us!

Do you take insurance?

Yes.  We work with most all major insurance companies.  We also have dedicated staff that works to maximize your benefits.  Many treatment centers will not provide these services and leave the difficult task of dealing with the insurance companies up to the patient and family.

How long are your programs?

Treatment length is based on the individual need of the patient.  Many patients will stay for longer periods of time, especially youth. Please call for further information on length of stay.

What are your success rates?

Sundown measures many aspects of the treatment process and success.  We conduct internal surveys and also use external partners to examine our practices.   Sundown M Ranch quality measures continuously exceed all national benchmarks.

How is the family involved?

Sundown M Ranch provides a 3 day family program.  Family members stay on campus in our family annex and have a schedule that is specific to the family program.   This is a very important part of the treatment process and highly recommended for all patients that come to treatment.

Dual diagnosis?

We are a dual capable facility.  Meaning that we are able to provide treatment for most patients with co-occurring mental health issues.  The appropriateness of our program will be assessed by an admissions specialist.

Is my privacy protected?

Sundown M Ranch is committed to each patient’s confidentiality is ensured by our legal responsibility as mandated by state and federal law (including 42 CFR Part 2). Each staff member is dedicated to upholding these standards in all communications and records. Staff, patients, family members, and visitors all sign a confidentiality statement and agree to keep all knowledge or information of Sundown M Ranch staff, patients, and family members confidential at all times. We go to great lengths to protect the anonymity of everyone who enters Sundown M Ranch.

Can I make phone calls, receive mail, have visitors?

Patients are not allowed to have visitors or place phone calls until the 6th day of treatment. For more information regarding visiting and phone calls, click the button below.